Put yourself in Heather’s shoes from a moment. She had to spend an extra $3,000 after a travel agent's error in booking the return flight on her family's round-trip ...

AI agents going rogue isn’t just a theoretical scenario anymore. Recent incidents show AI agents making errors in a variety of situations, from legal problems and technical malfunctions, to actually ...

As companies expand their AI agent fleets, they’re discovering that managing them presents a new set of challenges. Microsoft aims to address those issues with Agent 365, a platform it launched at ...

Following my earlier post about creating an agent flow. I'm now writing about error handling in Agent Flows. How do we handle ...