Asus has just issued a public apology for the "confusion and frustration," it acknowledges has been caused by its RMA process, and the company also says it's now going to revise its prices for repairs ...

Tension has been high between Asus and its customers in recent months following a wave of complaints over its RMA (return merchandise authorization) process which has left many unhappy. Now, Gamers ...

Asus has introduced Drop Zone services at its exclusive retail stores, allowing customers to drop off laptops for repair without visiting dedicated service centers. The service is available initially ...