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(TNS) — The Lyon County Emergency Communications Center has officially begun piloting its new AI call bot, named “Betty”, starting Monday, Dec. 1. The AI bot will begin answering ten types of select ...

Priye's fondness of gaming started early when he first beat Double Dragon II and couldn't stop himself from doing it all over again every chance he got. Since then, playing a bunch of Contra, GTA, ...

Rusty Langford has been spending a lot of time lately helping companies introduce intelligent bots within their customer service centers. So he’s learned a lot about when bots actually help customers ...