Several years ago, a blue-chip tech company switched CEOs, and that leader quickly discovered that its salespeople were vying with each other for client business. Clients were called, and even nagged, ...

Change isn’t easy, and implementing new technology is particularly difficult. People tend to dislike change unless they perceive it as personally beneficial. Unfortunately, new technology is rarely ...

Welcome to the first in a series of three articles that cover the adoption and change management (ACM) process. This formal process is designed to increase end user adoption of new technology and ...

Every year businesses spend millions of dollars on new software applications … and every year, up to 50% of those platforms go unused, according to a recent study. Sometimes the cause is a ...

At SNHU, we want to make sure you have the information you need to make decisions about your education and your future—no matter where you choose to go to school. That's why our informational articles ...

The steps taken by law firms to engage their change management process to Plan, Build and Deploy new legal tech solutions are critical. Change management is like a prism — depending on one’s frame of ...

Mark Karasek, executive vice president of engineering and chief technology officer of The Chamberlain Group, teaches students the fundamentals of changing processes within organizations. When an ...

While change management poses challenges in any hospital department, implementing change within a hospital’s OR suite may be the most difficult as the operating room has an impact on every part of an ...

These 10 steps can help CISOs and other cyber pros deal with the inevitable change they will face in an industry constantly challenged by new technology, widening business responsibilities, and an ...

“Seventy percent of corporate transformation efforts are doomed to fail.” International change leader and Harvard Business School professor Dr. John Kotter made this dire assertion more than 25 years ...