Forbes contributors publish independent expert analyses and insights. Ask any leader about their key challenges, and they will tell you that engagement and retention within an increasingly remote and ...

There is no customer strategy without human connections. Your business relationships with customers are vital to near-term success and future growth. Despite this, we often see companies (including ...

For most of my career, Connections Strategy has been a luxury. It was a media offering, focused on finding the sweet spot between the brand and consumer, thrown around in big brand scopes that could ...