CDI goes beyond collecting data, focusing on accuracy, governance and real-time access that modern CX depends on.

For decades, independent retailers built customer relationships the old-fashioned way. Handshakes, trust, memory and a good POS receipt drawer. The most valuable asset in your business may no longer ...

Hackers are targeting global shipping technology to steal cargo worth millions. New cybersecurity threats expose supply chain vulnerabilities worldwide.

Open banking, embedded finance, and AI are changing where bank data flows. Data privacy now determines how far innovation can ...

Data privacy regulations aren’t known for being light reading. That doesn’t make it easy for businesses to become compliant. When one law refers to data subjects, another to residents, another to ...

Under Armour allegedly faces massive data breach affecting 72 million customers after hackers posted records online following ...

Every marketer should understand these 30 commonly used data analytics terms so they can create meaningful sales and campaign ...

Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation. For centuries, banks have relied on relationships and legacy ...

For the modern restaurant, data is power. Data can tell you approximately how much beef you need to purchase for a typical Saturday evening shift, and it can tell you how many employees to put on the ...