CDI goes beyond collecting data, focusing on accuracy, governance and real-time access that modern CX depends on.

REDWOOD CITY, Calif.--(BUSINESS WIRE)--Celigo today announced its recognition as the only Customers’ Choice in the 2025 Gartner Peer Insights “Voice of the Customer”: Integration Platform as a Service ...

A couple years ago, we realized that AI and similar technologies were going to expand to working with people in the future. It felt inevitable, so we started research and development on integrating AI ...

SALT LAKE CITY--(BUSINESS WIRE)--QUALTRICS X4 — Qualtrics (Nasdaq: XM), the leader and creator of the experience management category, and Twilio, the customer engagement platform that drives real-time ...

We’ve all been there. You’re next in line to check out when the cash register goes down, or you’re on the phone with customer service only to have the agent tell you their computer is slow. Most ...

Telecom companies have used mergers and acquisitions (M&A) for a long time to become the market leader, grow their business, and offer more services. But these high-stakes deals often fail when it ...

Sandbox Banking, an nCino company, has launched its Glyue® integration app in the Zoom App Marketplace, enabling banks and credit unions to enhance customer service through a seamless connection ...

In search of agility and low overhead, companies are putting as many applications as practical in the cloud. But the resulting hybrid IT environments, where certain applications remain on-premise for ...

Can AI integration turn your business into a self-running system? Know how AI Agents automate workflows, improve ...

Celigo is the Only Vendor Named as a 2025 Gartner® Peer Insights™ Customers’ Choice for Integration Platform as a Service (iPaaS) Celigo today announced its recognition as the only Customers’ Choice ...