WHITE BEAR LAKE, Minn. - The first of approximately 3,000 service technicians within the Nexstar Network of members has become fully certified in customer service. Jeffrey Vicknair, an electrical ...

NEWLAND — A group of seven dedicated clients at Yellow Mountain Enterprises completed a customer service training course through the Mayland Community College Life Skills program, earning their ...

Its Certified Customer Service Program employs a rigorous process to determine certification. J.D. Power uses a comprehensive survey that measures customer satisfaction, operational excellence, ...

Liveops Recognized with Stevie Awards for Customer Service Training Scottsdale, United States - January 31, 2026 / ...

Health First Health Plans has earned the J.D. Power 2025 Customer Service Certification for providing outstanding customer service for phone support. The J.D. Power 2025 Certified Customer Service ...

This recognition reflects years of intentional investment in how we support future educators.”— Cindi Barry, Vice ...

If you’re interested in building an internal customer service initiative, here’s how to undertake this on your own, based directly on what I’ve found works for me. (I’m a customer service consultant, ...

What exactly is customer service-specific empathy? And how do you go about training employees in it (if, in fact it can be trained for) and deploying its power at your company? Let me back up. If you ...

Ultimate Software ULTI, a leading provider of unified human capital management SaaS solutions for global businesses, announced today that the company's customer service team has achieved its 12th ...