As I dropped my daughters off at school one morning, I realized something had to change. Their new 9:15 a.m. start time threw my usual routine into chaos, overlapping with the start of my workday. Not ...

Can AI integration turn your business into a self-running system? Know how AI Agents automate workflows, improve ...

Stop making work-life balance your holy grail. It's an antiquated concept lacking in modern-day practicality. It assumes we can spend half our time working and then unplug and spend the other half our ...

Automating business processes and integrating different systems “to make them work together” is the Holy Grail of the IT industry. Over the past several decades user organizations have spent tens of ...

CEO of executive coaching firm Jody Michael Assoc. and author of Leading Lightly: Lower Your Stress, Think with Clarity and Lead with Ease. Leaders have always struggled with work-life balance. They ...

Does “Off-the-Shelf” Contact Center Integration Really Work? Your email has been sent CRM and contact center solutions promise seamless integration in a few clicks, but that’s rarely how it goes. See ...

Technology is supposed to set organisations free. Presenting a utopian vision, technology providers promise a world where organisations can constantly add new software to their infrastructure to ...