Intercom, a customer relationship platform, has launched 20+ new features to deliver enterprise-grade efficiency to support teams, boost their performance and scale to conversational support.

RTI has announced new video intercom support for select RTI controllers and third-party intercom-enabled devices. Ideal for front door access, security gates, intra-office, and room-to-room ...

Intercom, a customer communications platform, launched two new tools — Surveys and Switch — that focus on delivering better customer service. In addition, the company released a next-generation ...

SAN FRANCISCO--(BUSINESS WIRE)--Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced it has joined the Intercom App Partner Program to bring sales and ...

Todd Pruzan, HBR: Welcome to the HBR Video Quick Take. I’m Todd Pruzan, Senior Editor for Research and Special Projects at Harvard Business Review. For customer service operations today, artificial ...

RTI, a leading control and automation manufacturer for residential and commercial settings, today announced new video intercom support for select RTI controllers and third-party intercom-enabled ...