No advertising campaign goes from storyboard to sales driver by itself. The client services manager is the ad agency executive who guides the campaign-building process. From client communications and ...

Server Manager is a Windows tool that allows you and other IT professionals to manage local and remote Windows-based servers from your desktops without accessing the servers or connecting to the ...

This past holiday season led one of my team members into her first predicament of customer service versus client management. When was it okay for her to be a “yes” person, and when was it better for ...