This is a good netiquette rule, too. Make other people, even people who disagree with you, look good. Don’t try to shame or blame or belittle. I use phrases like, “That’s a good point,” or “Thanks for ...

From listening when another person is speaking to exiting an uncomfortable conversation graciously, none of us are born knowing the rules of etiquette. And digital etiquette, or “netiquette,” is no ...