In modern organizations, data is everywhere. Dashboards update in real time. Reports are automated. Leadership teams review KPIs weekly. Yet despite all this visibility, business operations often ...

Through literature review and collaborative design, we propose the Focus, Activity, Statistic, Scale type, and Reference (FASStR) framework to provide a systematic approach to health care operation ...

As we continue to emerge from the Covid-19 pandemic, the global economy is facing a new set of challenges: inflation, fragile consumer loyalty and, finally, a possible recession. In such an uncertain ...

According to Aaron Young, SVP of Branch Operations and Retail Banking at Credit Union of Southern California (CU SoCal), the key to delivering smoother experiences is feedback from their Members.

There are several metrics we prioritize. Our highest priorities are outcomes of quality, and metrics that reduce cost. The most important metric, therefore, is readmissions. We are cognizant of ...

Dive into the world of basic accounting metrics and key performance indicators (KPIs) to optimize your property’s profitability. From analyzing cash flow to measuring return on investment (ROI), these ...

The nation’s growth and the need to meet mobility, environmental, and energy objectives place demands on public transit systems. Current systems, some of which are old and in need of upgrading, must ...

Setting employee and team performance goals is an essential responsibility for business owners and managers. However, measuring and improving an employee’s performance can be complex and daunting, ...

Artificial intelligence systems are only as powerful as the data they are trained on. High-quality labeled datasets determine whether a model performs with precision or fails in production.

Buying unnecessary inventory costs your business money. Conversely, inadequate inventory can lose sales. Accountants and analysts have developed a number of metrics for judging how efficiently your ...

As noted in Finding 1.1, two critical components are needed to evaluate the effectiveness of the Global Nuclear Detection Architecture (GNDA): a new strategic plan with outcome-based metrics and an ...

Marketing performance measurement is an ongoing challenge for many B2B brands. For example, our research shows 87% of B2B companies ranked marketing measurement and reporting as a growing priority, ...