The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...
Every successful business consists of a host of key, high-earning processes. But what if they could be improved? Good news: They very much can. Every successful business relies on a variety of ...
Continuous improvement is on my mind as I write this column. Of course, it’s generally never far from my mind, but it is particularly up front and center now because we just announced our 2022 ...
We’ve all experienced painful processes. Maybe it was a process that made everyone on your team miserable. Perhaps a process made customers unhappy, or caused costs to rise and profits to fall.
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