"Process mapping on steroids." That's how John Dyer used to describe value stream mapping back when VSM was just beginning to assert itself as a new continuous improvement tool and process mapping was ...

There were maybe 20 or so of us in the room. We had gathered for a small regional business meeting a few years ago. We shared strategies, stories, and came up with new ideas and identified some things ...

Frequently employed in the automotive industry, among others, the eight disciplines problem solving (8D) methodology is a quality practice aimed at product and process improvement that can help ...

There’s nothing worse than getting a group of smart people together to solve a problem and having the discussion devolve into chaos. This usually happens when people are at different stages of the ...