Federal and state government workers are beginning to benefit from a growing army of digital robots designed to streamline agency workloads and quicken the delivery of public services. The robots — or ...

Automation is the way of the future with 68 percent of global employees believing that automation will help them be more productive at work. But figuring out how to add automation to workflows can be ...

RPA brings to mind humanoid robots replacing human employees, but it’s actually much more benign (and beneficial) than that. With all the recent discussion about the AI-driven ChatGPT, Google Bard and ...

Hyperautomation — are we there yet? No expert can say with absolute certainty at what juncture we will enter this exciting chapter. Just like the Industrial Revolution, hyperautomation is a constant ...

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...

RPA Contact Center: What Grindy Tasks Can it Get Rid Of? Your email has been sent Discover how robotic process automation (RPA) can transform your contact center by automating repetitive tasks that ...