If you are in IT, you know that support is a 24 x 7 proposition. I hate the thought of having to go into the office at 2 a.m. when a problem arises – especially if it’s a simple issue that I can ...

Support for Intel (News - Alert) Remote PC Assist Technology (RPAT) is now available as a standard feature in the LogMeIn Pro2 remote access solution. In addition, an RPAT add-on for LogMeIn (News - ...

WOBURN, Mass., July 6, 2010 - Extending its focus on supporting mobile consumers and workers, LogMeIn, Inc. (NASDAQ: LOGM) unveiled a new release of its flagship remote support product, LogMeIn Rescue ...

If you're like most of us here at Lifehacker, you have a thankless second job as tech support for friends and family. And you know how utterly frustrating it can be to troubleshoot or fix a problem ...

Barcelona Spain and Woburn, MA (GLOBE NEWSWIRE) - MOBILE WORLD CONGRESS -- Mobile operators, device manufacturers, and IT helpdesks can now remotely diagnose and troubleshoot Android smartphones and ...