I’ve been part of the automation world since the early 2000s, and there’s been a fascinating evolution from clunky old screen-scraping tools to the current wave of “intelligent process automation” ...

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Artificial intelligence agents can help state and local agencies improve service delivery and extend resources.

Agentic commerce isn't even the future; it's the now. According to Salesforce, 39% of consumers and over half of Gen Z already use AI for product ...

Organizations in every industry have been investing in agentic AI to unlock its productivity and efficiency gains. In fact, a ...

Trust is hard won and easily lost. Social proof—in all its evolving forms—will be essential to making agentic commerce work. That means recognizing that influencer and creator content must become a ...

Agentic AI is now one of the most talked-about technologies in retail, and for good reason. Retailers have woken up to the benefits: faster operations, smarter decisions and meaningful customer ...

Given the speed with which agentic AI functions, it is vital for the board to define authority and assign responsibility ...