In today's hyperconnected world, social media has become a critical channel for businesses to understand consumers. While ...

Have you ever wondered how businesses sift through mountains of customer feedback to uncover what truly matters? Imagine receiving hundreds, if not thousands, of product reviews, emails, or survey ...

This paper demonstrates state-of-the-art text sentiment analysis tools while developing a new time-series measure of economic sentiment derived from economic and financial newspaper articles from ...

Rebuilt with generative AI, the enhanced experience uncovers themes and sentiment across open-ended responses, ...

Open text analysis empowers companies to harness AI, scale insights and deliver better customer experiences to improve retention and growth. Delivering superior customer experiences (CX) is a powerful ...

This paper examines the link between industrial production and the sentiment expressed in natural language survey responses from U.S. manufacturing firms. We compare several natural language ...

Animated GIFs shared on social media platforms may offer insights into stock market behavior, according to a recent academic paper. The study, authored by Ming Gu of Hong Kong Polytechnic University, ...

Can ChatGPT Do Reliable Call Center Sentiment Analysis? Your email has been sent AI tools can make call center sentiment analysis faster and more affordable. Discover how to use large language models ...

Shoonya, the cost-efficient multi-asset trading platform by Finvasia, has undertaken a platform rebranding as part of its transition towards a more technology-led investing framework. As part of this ...