Sources have informed ISPreview that broadband and mobile operator Virgin Media (O2) has today notified around 700 staff that ...
As part of its ongoing customer service transformation, Virgin Media O2 has created and launched its own AI tool, Lumi AI, that helps agents by analysing conversations in real-time and providing ...
SEATTLE--(BUSINESS WIRE)--Hiya, the leader in voice security, has been selected by Virgin Media O2, one of the UK’s largest telecommunications companies, to provide its AI-powered spam-fighting and ...
Virgin Media O2 (VMO2) has switched on its Converged Interconnect Network (CIN), a new infrastructure to accelerate the roll-out of mobile and fixed networks across the UK with less complex and ...
Virgin Media O2 has launched its 5G Standalone network (5G SA) for its business customers this week. The carrier said its 5G SA service will be available to its business customers in 500 towns and ...
LONDON, Nov. 3, 2025 /PRNewswire/ -- IONX Networks and Virgin Media O2 (VMO2) have reached a significant milestone in the evolution of UK mobile connectivity by successfully integrating a neutral host ...
Netcracker, its parent company, NEC, and customer, Virgin Media O2, will discuss how operators will benefit from the next ...
The telecoms giant revealed to This Is Money last year that it spent £1million on customer serviceevery day but was eyeing ...
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