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CX software provider Genesys unveiled Genesys Cloud Agentic Virtual Agent, positioning it as the industry’s first agent built on LAMs.

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now The Chan Zuckerberg Initiative announced ...

Genesys introduces a new “agentic virtual agent” powered by Large Action Models (LAMs), which is designed to complete customer service tasks across enterprise systems rather than only respond to ...

Forbes contributors publish independent expert analyses and insights. Exploring Cloud, AI, Big Data and all things Digital Transformation. Frontier models in the billions and trillions of parameters ...

World Labs Technologies, a company founded by AI pioneer Fei-Fei Li that’s focused on developing breakthrough artificial intelligence models, today announced the launch of its first commercial world ...

In the AI wars, where tech giants have been racing to build ever-larger language models, a surprising new trend is emerging: small is the new big. As progress in large language models (LLMs) shows ...