In 2019, a leading health system was navigating the complexities of its formation from the merger of two major healthcare organizations—a merger that created the largest not-for-profit health system ...

Suggested Citation: "Chapter 9 - Overcoming Challenges." National Academies of Sciences, Engineering, and Medicine. 2023. Bus Operator Workforce Management ...

Bealls has adopted a workforce management (WFM) platform from Legion Technologies for demand forecasting, automated scheduling, time and attendance tracking and frontline communications across its 650 ...

A practical approach to AI adoption. National scale in 2026. Vancouver, British Columbia--(Newsfile Corp. - January 27, 2026) - M2M TECH has been recognized by Palette Skills Inc. in a case study ...

Alex Rivera settled into his office chair and stared at the pages containing charts and projections that were spread across his desk. Three years into his role as CEO of SolidTech Innovations, he was ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. A contact center is every customer’s first call for answers ...

Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...