Customer service quality assurance: The ultimate guide
zendesk.com
Customer service quality assurance: The ultimate guide
Customer service quality assurance involves reviewing customer interactions to improve the customer experience. Learn more in our guide.
Mar 20, 2024
Customer Satisfaction Survey
Today we have been named the UK’s best high street banking provider for customer satisfaction in the building society and banking sector. Whether you bank on our app, on the internet bank, or in branch, we’re committed to making banking simple and personal to you. - As reported by The UK Customer Satisfaction Index published by The Institute of Customer Service. 18 banking providers were included in the recent survey (January 2026). Our high street banking provider peer group consists of banking
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Today we have been named the UK’s best high street banking provider for customer satisfaction in the building society and banking sector. Whether you bank on our app, on the internet bank, or in branch, we’re committed to making banking simple and personal to you. - As reported by The UK Customer Satisfaction Index published by The Institute of Customer Service. 18 banking providers were included in the recent survey (January 2026). Our high street banking provider peer group consists of banking
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